I write essays on systems thinking, decision-making, and the lived experience of structure—drawing on more than two decades of work in research, user experience, and system design across healthcare, public sector, and other regulated, high-stakes environments, with early training in psychological research and experimental design.

My professional work has focused on identifying decision failure modes, clarifying tradeoffs, and redesigning decision structures so risk becomes visible before harm accumulates. Since 2018, I’ve led an advisory and research-led practice centered on decision integrity and failure-aware system design. In this role, I develop governance systems and regularity standards for environments where human outcomes cannot be treated as secondary to profit.

Earlier in my career, I led research-driven experience strategy for large-scale healthcare initiatives, and before that worked in user experience, information architecture, and interpretive roles across both technology and the arts—shaping how complex material is structured, presented, and understood.

Across these domains, the throughline has been the same: starting where evidence breaks down, authority fragments, or tradeoffs are obscured, and tracing outcomes back to the systems that produce them. My essays live in the space closest to my heart—between how systems appear from the outside and what they ask of the people who have to inhabit them. They’re also concerned with what it takes to build structures that are more resilient, more honest, and more humane.